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All core business operations stem from customer relationships, providing organizations with valuable insights to enhance operations and create new leads. Our Toll-Free Services enable your teams to interface effortlessly with their customers to produce superior products and services.

Toll-Free Services

Transform your Business with Toll-Free Services

Do you want to know what you get from Toll-Free Services? Read below all the features of toll-free services that can help you transform your business.

  • Standard Routing
    The standard routing feature is a system that automatically distributes calls to multiple designated termination numbers.
  • Black/Allow listing
    Your system should enable or block access to Toll-Free Number specific to callers' Telecom circle areas.
  • Call Barring
    The system blocks all telephone numbers from accessing the Toll-Free Number through its interface.
  • Round-the-clock Assistance
    Your needs will be met immediately at any time of day.
  • Vanity Number
    Acquire a distinct phone number, simplifying your audience's memory recall capabilities.
  • Digital Self-Care
    Customers can configure routing options and service lifecycle management through the online portal to receive immediate system configurations.
  • Intelligent Routing
    The system offers three different call routing options and three distribution logics, resulting in twelve unique call configuration methods.

What are Toll-Free Numbers?

Toll-free numbers serve as telephone numbers, letting customers reach you without incurring any call fees. As the business owner, you receive costs for telephone calls that come or leave your number.

All toll-free numbers begin with a sequence of three numeric digits. Since 1966, the 800 prefix has become the most iconic code among toll-free numbers. In modern terminology, many people use the term "800 numbers" to refer to toll-free numbers.

800 isn’t the only choice, though. The 888 number system became available in 1996 in response to growing customer needs. Over time, five additional toll-free numbers were created: 877, 866, 855, 844, and 833. These telephone number systems operate automatically in the same manner. Your organization will pay phone costs whenever customers dial your toll-free number.

When toll-free numbers are included in a unified communications platform, the cost is often less than expected. Many businesses at all scales use toll-free numbers to reduce call costs significantly.

Gain easy access to add a toll-free number with NEPL.

Get a Toll-Free Number in India for your business in Minutes.

With an 1800 toll-free number in India, customers will have seamless access to contact your business without additional expenses. Establish your business by acquiring a 1800 Toll-Free Number for direct customer accessibility. A basic 1800 Toll-Free Number enables your customers to reach you at no cost.

A few years back, consumers had to pay a reasonable amount to call a business’s customer support. However, the advent of toll-free services changed this tradition, helping customers call as per their convenience and requirement. The main aim of developing toll-free services was to offer customers more lucrative and economical support. Utilizing a toll-free number worked in favor of commercial organizations by helping them attract and retain more customers.

NEPL delivers toll-free and multilingual IVR solutions that follow modern technical advancements. We possess deep operational expertise, which allows us to meet all customer business requirements. Our extended experience working with outsourcing demand makes NEPL a reliable company. Our company exceeds basic expectations through a consumer-focused approach that develops service experiences for contemporary customers and their requirements.

How do you get a toll-free number in India?

Let NEPL help you to supersede your business potential with our toll-free services in India

To access our free trial service, simply create an account NEPL’s toll-free service provides dedicated account management for customers who sign up, enabling a personalized understanding of their requirements.

Increased Support Hours

Increased Support Hours

Brand Loyalty

Brand Loyalty

Decreased Care Cost

Decreased Care Cost

Increased Order Value

Increased Order Value

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